Privacy Policy

Last updated: January 2026

1. Information We Collect

BYNC collects information you provide directly to us, including:

  1. Account information: name, email address, and password
  2. Profile information: store name, description, location, and contact details
  3. Product information: listings, images, descriptions, and inventory data
  4. Transaction data: booking history and order status
  5. Communications: messages sent between buyers and sellers

2. How We Use Your Information

We use the information we collect to:

  1. Provide, maintain, and improve our platform services
  2. Process transactions and manage reservations
  3. Send you technical notices and support messages
  4. Respond to your comments and questions
  5. Monitor and analyze platform usage trends
  6. Detect, prevent, and address technical issues and fraudulent activity

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  1. With other users: Buyers and sellers can see profile information necessary for transactions
  2. Service providers: We work with third-party companies to help us operate our platform
  3. Legal requirements: We may disclose information if required by law or to protect our rights
  4. Business transfers: In connection with any merger, sale of company assets, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the transactions you request. Account data may be retained longer for legal, tax, or regulatory purposes.

6. Your Rights

You have the right to:

  1. Access and receive a copy of your personal data
  2. Rectify inaccurate or incomplete data
  3. Request deletion of your personal data
  4. Object to processing of your personal data
  5. Request data portability
  6. Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar technologies to collect information about your browsing activities. You can configure your browser to refuse cookies, but some parts of our platform may not function properly without them.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of such third-party sites. We encourage you to read the privacy policies of every website you visit.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

For questions about this Privacy Policy or your personal data, please contact us at: [email protected]